Excellent customer service from both John and Andi!!
Car is running better than ever
Very reasonably priced. Extremely helpful never too busy to talk and explain and the prices were unbelievable and their work is fantastic.
Uptown Imports does a great job of explaining what's going on under the hood to someone who doesn't have a clue. John and the mechanics not only communicate, but do first-rate work. And Andi at the desk knows her stuff!
I'm confident my "classic" Volvo is being taken care of.
Uptown Imports is the best auto shop around. They have fast friendly service that is unbelievable. John and Andi are the best. I would encourage anyone with car trouble to visit Uptown Imports they are very reasonable in prices and will inform you of every move they make on your car before the do it. They are the BEST.
Great experience. Andi was super good at explaining the issues and options!
Very professional. Clearly explained the many things that were wrong with my car. Told me what needed to be fixed and what could wait. At this price point, I would have appreciated the offer of a few photos to show what was wrong as well. A service like that would not cost much to provide (autoupload to a shared folder on Dropbox/Drive/etc), would help justify the premium pricetag and allow the customer to feel that their money was well spent. Once in a while, having photos to see may prompt the customer to ask additional questions or seek a second opinion, but I doubt this would happen often and would likely be outweighed by the benefits to your business.
thorough service; good explanation of repairs.
The best yet!
Great mechanics. State-of-the-art facility. (I followed them from their original Uptown location to their new expanded North Loop shop) They are personable, knowledgeable, honest, and affordable. John and Andi are great at explaining options, like what needs to be fixed asap vs what can wait. They have done a fantastic job taking care of my Volvo for several years.
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