Professional, friendly and go out of their way to help. Kudos!
Raving Review: I had the loveliest most helpful car repair experience of my life! Gala’s car had 3000.00 of repairs made in Duluth before we sent her to Minneapolis to begin her career. One of the repairs was done so incorrectly that she careened through a stop sign with absolutely no brakes! Desperate for help I called Uptown Imports of Minneapolis and Dana the service manager helped me troubleshoot again and again from afar! I had Gala’s car towed to Uptown Imports where the determined that multiple critical washers were not installed during the prior caliper replacement causing total brake failure. In addition they caught additional other dangerous oversights. They fixed the missteps of the first mechanics and educated us on what had occurred and how lucky we were the brake failure didn’t happen on the freeway. I highly recommend this place if you need car help in the metro!!!! #lifesavers #excellentcustomerservice
Fair and honest pricing and had detailed information up front as to the work being done. We will continue to go back here for future repairs.
Very friendly, professional, responsive. Provided Complementary Lyft to hotel. Stayed late to finish job. Car runs perfectly. Highly recommend!
Helpful front desk personnel! She was a great communicator.
Service was remarkable. They called explained the problem and gave me alternatives. Service was done in a day. Car repair shop looked well organized.
Got a 71 point inspection on my 02 Honda Accord. Great communication and transparency throughout the inspection. Recommend.
Excellent job and great experience. Love the people there!!!
Dana first of all is awesome at following up quickly and effectively. John and his team at Uptown Imports goes above and behind even when something as small as trying to fix a "weird nose" that was seemingly getting louder and worse after an initial brake, rotor, tire, backspring, air intake, and a throttle replacement.
After having the brakes for less then a few weeks they had completely replaced them and the rotors after the final work (throttle). The noise didn't change but they identified it, was able to cut the price in half from the BMW dealership quote for the part to fix it. If I would've had my work down at
They will also show you your parts that you had changed which is a huge indicator of how honest youtmr mechanic is. There was no over exaggeration, just simple run down of what went wrong and where and why it needed a replacement.
I have an easy time working these guys. Their work was fabulous and the staff was amazing. Their prices are reasonable.
So glad I found this auto shop. Being new to the state it feels great knowing that I can take my car here and trust it’s in good hands. Great professional team of people. This will be the only place I take my BMW x1. Thank you!
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