Dana first of all is awesome at following up quickly and effectively. John and his team at Uptown Imports goes above and behind even when something as small as trying to fix a "weird nose" that was seemingly getting louder and worse after an initial brake, rotor, tire, backspring, air intake, and a throttle replacement.
After having the brakes for less then a few weeks they had completely replaced them and the rotors after the final work (throttle). The noise didn't change but they identified it, was able to cut the price in half from the BMW dealership quote for the part to fix it. If I would've had my work down at
They will also show you your parts that you had changed which is a huge indicator of how honest youtmr mechanic is. There was no over exaggeration, just simple run down of what went wrong and where and why it needed a replacement.
I have an easy time working these guys. Their work was fabulous and the staff was amazing. Their prices are reasonable.
So glad I found this auto shop. Being new to the state it feels great knowing that I can take my car here and trust it’s in good hands. Great professional team of people. This will be the only place I take my BMW x1. Thank you!
Pricing was fair, service was quick, and my vehicle was well cared for. I will be returning in the future.
Great mechanics and team here! Car was fixed in a timely manner. Staff all very friendly and a comfy lounge to wait in. Hopefully my car wont sass me again but if it does, I would bring it back here.
Fast and friendly service. Took my E550 in for a B3 tune up and to replace some sway bar links on the front end. Dropped the car off Monday morning, had it back Wednesday afternoon. Dana at the front desk is an absolute pro, will definitely be coming back to this team in the future.
fast quality work at an honest price. I highly recommend this auto care shop
I have been going to Uptown Imports for over two years. I find them very professional, easy to understand, and more reasonably priced than the BMW dealership. It's great having another option the metro area who are trained to work on complicated imports.
Great place, great service
Solid work, and they'll take the time to talk to you and hear your concerns, not just playing the "I'm the mechanic" card. I will continue to be a return customer.
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