Reviews

  • 5 Uptown Imports

    Called with a strange problem for a 15 year old Audi (flooding under the seats). Uptown was already busy but agreed to take a look at the car for me and had an idea what the problem was. Kept me regularly updated on progress and gave a reasonable estimate up front of the cost. Finished in a timely manner, despite how busy they were, and were very up front and honest about the necessary repairs. Never tried to upsell me anything. Would absolutely recommend, had a terrific experience.

    Hi, We appreciate your feedback! Thank you for taking the time to share your thoughts! - Uptown Imports
  • 5 Uptown Imports

    Hi Miriam, Thanks for taking the time to leave us a 5 star review. We really appreciate it. - Uptown Imports
  • 5 Uptown Imports

    Owner John was pleasant, knowledgeable and helpful. He gave quotes upfront, and explained the necessary repairs in plain English for those of us who don't know cars. Waiting room and garage impeccably clean. Would take my car here again!

    Hi, Thank you for taking the time to let us know about your experience - we really appreciate it! - Uptown Imports
  • 5 Uptown Imports

    Extremely knowledgeable and thorough. Thanks for bringing my beloved XC70 back to life!

    You are more than welcome! Thank you for trusting your XC70 with us! - Uptown Imports
  • 5 Uptown Imports

    Went in for an oil change and an inspection on 8/28/17. Friendly service, got in right away, didn't try to push unnecessary work on me, just explained and showed small things that were wrong in full detail. Exactly what I was looking for.

    Hi Sam, We are so glad you stopped in! If you need any help in the future, please let us know. - Uptown Imports
  • 5 Uptown Imports

    Best Indy spot for BMW service!

    Hi Harrison, Thanks for the shout out - we really appreciate it! - Uptown Imports
  • 5 Uptown Imports

    From start to finish this was a very positive repair experience. The shop was clean and organized, Andi at the counter was very service-oriented and terrific to deal with, Enterprise provided the loaner from the site at a reduced rate and Uptown Imports handled those details as well, including extending the rental due to an overnight stay waiting for a part to arrive. The mechanic showed me the underside of the car where the problem was and told me what they did. He, also, was very professional and service-oriented. I really have no complaints! I felt well cared-for and received honest and fair treatment.

    Thanks for the great review, David! We're happy to hear that you enjoyed your experience with us, here at Uptown Imports. I'm glad everything worked out well with the early pick up from Enterprise, too. Thanks for trusting us to get your Audi back on the road and we look forward to being able to help you with all your future service needs! John Shanderuk - Owner Uptown Imports - Uptown Imports
  • 5 Uptown Imports

    Friendly and competent, and the best part is the printout that they provide detailing what they've done and what else is recommended. I'll be a repeat customer with my Saab.

    David, I really appreciate you taking the time to write us such a good review! And thank you for letting us take care of you and your Saab. It's our goal to help our customers better understand the service we provide here at Uptown Imports and our detailed paperwork definitely makes it easier! We look forward to working with you in the future and keeping your Saab safely on the road. John Shanderuk - Owner Uptown Imports - Uptown Imports
  • 5 Uptown Imports

    We at Uptown Imports thank you for your 5 star rating! - Uptown Imports
  • 5 Uptown Imports

    From all of us at Uptown Imports, thank you for the 5 star rating Greg! We look forward to assisting you with your Saab in the future. - Uptown Imports
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