Andi is just amazing. She took care of my vehicle issue more quickly than I could have anticipated. The mechanical team is first rate. Uptown Auto is my go to place for vehicle repairs and service.
The owner is a pretty awesome guy. I told him my needs and he got me exactly what I was looking for. Personable, yet very professional. I will definitely purchase another vehicle from within his company.
Thanks a bunch!
The quality of work they have done on my car has been top notch, the prices always reasonable (I'd say mid-range), the interactions with Andi always professional and informative, and the best part: they'll text, email, or show you photos of what needs to be done on your car and why. And not just for the big jobs - they've showed me photos for every visit, and explained each time what I was looking at. It's amazing how something so simple can make you feel so much more at ease with the whole process.
Uptown has done a great job servicing our 2002 X-5. It is 15 years old, but runs perfectly.
Very professional, excellent attention to detail, superb customer service. You may think it's a bit expensive, but if you paid for an european car you knew ownership wasn't going to be cheap. All in all, best value for your dollar. They are my go-to shop whenever my Saab starts to behave funny.
John and his entire team are competent, professional and overall terrific. The dealership and other highly respected independent shops wouldn't touch my tricky Audi diagnosis and repair (scary looking bits in the oil pan), but Uptown handled the challenge with patience and transparency. I couldn't be happier with the result.
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